- Why should I choose BL1 : I.T. as my contract vendor?
It is essential with any business service that you as a potential client ensure that we are the
best fit for your particular requirements. Of course, our leading reputation speaks highly of us, but we need to ascertain
your specific objectives and so, we will do this by arranging a free no obligation consultation.
2. Who and when can I expect to visit me?
We want to ensure that you talk to the most experienced and professional member of our staff who is
able to answer your questions, discuss and confirm your specific requirements, and to provide you with all the support you
need. For this, we will send out either a Company Director or Senior Engineer.
3. How much do you charge for your services?
This is all dependant on the type of work we are contracted to do, the time and resources involved,
and also the consideration of locality. We price our contracts according to a variety of factors, which in turn provides
us with a figure from our computer revenue system, the same as a credit reference agency would provide a credit score to a
bank or building society.
We do frequently offer generous discounts and loyalty rewards to new and existing customers, as this
keeps us top of the list where industry competition and customer retention stakes are high. Our levels of service and
product workmanship are among the highest in Europe. We will keep you satisfied!
4. I want an online auction site like Ebay. Can you do that?
The answer, quite simply put, is yes. We can, we do and we will construct you a uniquely branded
and fully customised asp or php driven online internet auction marketplace which will have the same features and benefits
as Ebay.
5. I'm interested in a 3D Virtual Assistant. Tell me more!
We have been working in partnership with a 3D modelling and authoring company in the United States who
have produced software which enables us to create 3D virtual assistants using a normal photographic image and voice files.
Our virtual assistants basically act as an introduction to your own company or personal website, let
visitors know about you and your objectives, etc. However, we can customise your 3D virtual assistant to do anything
you like, from redirecting customers to various sections of your website, right up to assisting them with searches on the
web... nothing is impossible for us here at BL1 : I.T.
6. How are you able to offer a better service than others?
BL1 : I.T. prides itself on being able to efficiently and dramatically improve your company or
private I.T. needs without you having to invest over the odd amounts on each occasion. We start a contract and
we do not charge you on a per visit or per hourly basis. One flat rate for everything is our promise and guarantee to
you or you will not owe us a penny... it really is that simple.
We will also not try to win your favour by promising you a free website or a years free hosting, etc..
as a lot of our competitors do. In fact, our competitors will look more appealing than us in terms of what they
can give you for free, but we all know that nothing in life comes without a price tag attached to it.
See who our clients are, who we have represented and continue to provide service to up to
the present day. It makes sense to trust a company who only handles exclusive and long life contracts with some of the
biggest household brand names in Europe.
7. I have a question about a service related issue. What now?
Simple! Just click on the 'Contact Us' tab on the left of this page and you will be taken directly
to a customer enquiry form where you can send us all of your relevant information and we will analyse, prioritise and expedite
your enquiry as soon as possible. Our average response time is 3 - 5 working days.
8. I have a billing problem with my credit card. What now?
If you have experienced a payment issue when using your credit or debit card to book our services or
products, please notify us of the problem and include your order ref / job number and your name with full contact information.
Please then make an enquiry with Paypal, our secure payments gateway, as they are financially responsible
for all enquiries, investigations and refunds made to customer payee accounts. Their direct link can be found by clicking
on the button below.
