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"Where we go, there you shall be"

  1. Why should I choose BL1 : I.T. as my contract vendor?

     It is essential with any business service that you as a potential client ensure that we are the best fit for your particular requirements. Of course, our leading reputation speaks highly of us, but we need to ascertain your specific objectives and so, we will do this by arranging a free no obligation consultation.

    2.   Who and when can I expect to visit me?

    We want to ensure that you talk to the most experienced and professional member of our staff who is able to answer your questions, discuss and confirm your specific requirements, and to provide you with all the support you need. For this, we will send out either a Company Director or Senior Engineer.

    3.   How much do you charge for your services?

    This is all dependant on the type of work we are contracted to do, the time and resources involved, and also the consideration of locality. We price our contracts according to a variety of factors, which in turn provides us with a figure from our computer revenue system, the same as a credit reference agency would provide a credit score to a bank or building society.

    We do frequently offer generous discounts and loyalty rewards to new and existing customers, as this keeps us top of the list where industry competition and customer retention stakes are high.  Our levels of service and product workmanship are among the highest in Europe. We will keep you satisfied!

    4.   I want an online auction site like Ebay.  Can you do that?

    The answer, quite simply put, is yes. We can, we do and we will construct you a uniquely branded and fully customised asp or php driven online internet auction marketplace which will have the same features and benefits as Ebay.

    5.   I'm interested in a 3D Virtual Assistant.  Tell me more!

    We have been working in partnership with a 3D modelling and authoring company in the United States who have produced software which enables us to create 3D virtual assistants using a normal photographic image and voice files.

    Our virtual assistants basically act as an introduction to your own company or personal website, let visitors know about you and your objectives, etc. However, we can customise your 3D virtual assistant to do anything you like, from redirecting customers to various sections of your website, right up to assisting them with searches on the web... nothing is impossible for us here at BL1 : I.T.

    6.   How are you able to offer a better service than others?

    BL1 : I.T. prides itself on being able to efficiently and dramatically improve your company or private I.T. needs without you having to invest over the odd amounts on each occasion.  We start a contract and we do not charge you on a per visit or per hourly basis.  One flat rate for everything is our promise and guarantee to you or you will not owe us a penny... it really is that simple.

   We will also not try to win your favour by promising you a free website or a years free hosting, etc.. as a lot of our competitors do.  In fact, our competitors will look more appealing than us in terms of what they can give you for free, but we all know that nothing in life comes without a price tag attached to it.

    See who our clients are, who we have represented and continue to provide service to up to the present day.  It makes sense to trust a company who only handles exclusive and long life contracts with some of the biggest household brand names in Europe.

    7.   I have a question about a service related issue.  What now?

    Simple!  Just click on the 'Contact Us' tab on the left of this page and you will be taken directly to a customer enquiry form where you can send us all of your relevant information and we will analyse, prioritise and expedite your enquiry as soon as possible.  Our average response time is 3 - 5 working days. 

    8.   I have a billing problem with my credit card.  What now?

    If you have experienced a payment issue when using your credit or debit card to book our services or products, please notify us of the problem and include your order ref / job number and your name with full contact information.

    Please then make an enquiry with Paypal, our secure payments gateway, as they are financially responsible for all enquiries, investigations and refunds made to customer payee accounts.  Their direct link can be found by clicking on the button below.

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(c) Copyright 2005.  BL1 : I.T. Specialists Group.  All rights are reserved.

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